Last updated: May 24, 2026
1. Information We Collect
We collect the following types of information when you use our services:
Personal Information
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (processed securely via payment gateways)
- Travel preferences and booking history
- Government-issued ID details (for booking purposes only)
Automatically Collected Data
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on site
- Location data (with your consent)
- Cookies and tracking technologies
2. How We Use Your Information
- Process bookings and deliver travel services
- Send booking confirmations, updates, and receipts
- Provide personalized travel recommendations
- Improve our website and user experience
- Send promotional offers (with opt-out option)
- Respond to customer support inquiries
- Prevent fraud and ensure security
- Comply with legal obligations
3. Data Sharing
We do not sell your personal data. We may share information with:
- Service Providers: Hotels, airlines, car rental companies to fulfill your bookings.
- Payment Processors: Secure payment gateways for transaction processing.
- Analytics Partners: To understand usage patterns and improve services.
- Legal Authorities: When required by law or to protect our rights.
4. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmissions
- Secure payment processing (PCI-DSS compliant)
- Regular security audits and vulnerability assessments
- Access controls and employee training
- Encrypted data storage
5. Cookies
We use cookies for:
- Essential: Login sessions, security, cart functionality
- Functional: Theme preferences, language settings
- Analytics: Understanding how visitors use our site
- Marketing: Relevant advertisements (with consent)
You can manage cookies through your browser settings.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correct: Update inaccurate information
- Delete: Request deletion of your account and data
- Opt-out: Unsubscribe from marketing communications
- Portability: Receive your data in a structured format
To exercise these rights, email us at privacy@travelease.com
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Booking records are kept for 5 years for legal and tax compliance. You may request deletion at any time.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this privacy policy periodically. We will notify users of significant changes via email or website notice.
10. Contact Us
For privacy-related inquiries:
Data Protection Officer
Email: privacy@travelease.com
Phone: +91 98765 43210
Address: 123 Travel Street, Andheri West, Mumbai - 400058